Política de reembolso

RETURN AND REFUND POLICY

Return Policy: Except Perishable Items (see list below), you may return unopened products in original packaging within 15 days from the date which the order was placed, for a refund of the purchase price. Only qualified, unopened, unused items that are in the original packaging may be returned for a refund (excluding shipping charges).

 

PERISHABLE ITEMS:

As some of our products are perishable food products therefore all sales are final. Aztlan Herbal Remedies is not responsible for damage or loss as a result of shipments being delayed, returned to the freight location or being undeliverable as a result of incorrect address information supplied to us, or a recipient unable to receive the package. We wish we could assure proper handling and prompt receipt of packages once they have been delivered to the correct mailing address by the third party carrier (USPS or UPS), but this, of course, is out of our control. Also, you have 24 hours to report if your perishable items were damaged and you must send us a picture so that we can investigate. After 24 hours of no notification, we cannot issue a refund nor a replacement.

To enjoy the benefits of our products, we urge you to make the necessary arrangements to receive your product when delivered. 

 

PERISHABLE GOODS INCLUDES:

All Irish Moss Gel

Elderberry Syrup




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